MANG-IT.AU1
Managing Information Technology
Build real-world skills to lead IT teams, manage technology projects, and drive business impact with this hands-on information technology management course.
- Practice in 11 Laboratorios prácticos — nothing to install
- 12 Lecciones interactivas y 90 topics mapped to the official exam objectives
Intermediate A tu propio ritmo · 1 año de acceso
11 LiveLabs prácticos
Practice real IT tasks in guided environments.
- Entornos reales
- Calificación automática
- Sin instalación
01 / Habilidades que obtendrás
What you will be able to do
Are you ready to take control of your IT career but struggling to manage complex tech projects?
This information technology management course focuses on your skill development. You’ll gain hands-on experience in leading IT teams, managing projects efficiently, and driving business success. By the end of the course, you’ll be familiar with the real challenges of IT management project lifecycle.
Aspiring tech leaders, people looking to upskill, this IT management course is for everyone. With easy to apply, practical tools, you will be the one who drives results in your organization.
Complete the course, earn your certificate, and step into the role of a confident IT leader ready to make an impact.
Course Highlights
-
12 Lecciones estructuradas Cobertura completa de los objetivos principales del curso
-
11 LiveLabs prácticos Escenarios interactivos guiados con evaluación instantánea
-
1 año de acceso completo Aprendizaje a tu propio ritmo, accesible en cualquier momento y en todos los dispositivos
02 / Lecciones y laboratorios
See exactly what you will learn and practice
Plan de estudios
12 Lecciones interactivas · 90 topics01 Preface 1 topics +
- Acronyms Used in the Course
02 Introduction +
03 IT Areas and Functions 2 topics · 1 Laboratorio en vivo +
- Projects vs. Operations, Strategy vs. Operations
- Systems, Processes and People
1 Laboratorio en vivo in this lesson — see the labs panel →
04 Organization and Human Resources 1 topics · 1 Laboratorio en vivo +
- Introduction
1 Laboratorio en vivo in this lesson — see the labs panel →
05 Managing Operations 10 topics · 1 Laboratorio en vivo +
- Information Technology Service Management
- IT Services Lifecycle
- Planning and Design Phase
- Release Phase
- Maintenance Phase
- Retirement Phase
- IT Strategy
- Continual Service Improvement
- References
- Further Reading
1 Laboratorio en vivo in this lesson — see the labs panel →
06 Managing Projects 9 topics · 3 Laboratorio en vivo +
- Project Management Principles
- Project Documentation
- FRICEW
- Implementation Strategy
- Testing
- Test Automation
- People Change Management
- References
- Further Reading
3 Laboratorio en vivo in this lesson — see the labs panel →
07 Cut-over into Operations 9 topics · 1 Laboratorio en vivo +
- Introduction
- Backup and Restore Procedures
- Release Management Procedures
- Business Process
- Data Migration
- Cut-Over of Transactions and Data Quality
- Interfaces
- Support Strategies and Structures
- Further Reading
1 Laboratorio en vivo in this lesson — see the labs panel →
08 Project Governance 21 topics · 1 Laboratorio en vivo +
- Introduction
- Overall IT Governance
- Project Governance and Operations Governance
- Project Monitoring and Control
- Project Team Roles and Responsibilities
- Communication Management
- Scope Management (Including Change Requests)
- Risk Management
- Asset Management
- Release Management
- Infrastructure Capacity Management
- Request Management for Projects
- Code Development Guidelines
- Test Guidelines
- Training Guidelines
- Backup and Recovery Guidelines
- Pre-go Live Guidelines
- Post-implementation Support Policy
- Service Desk Usage Policy
- Security Guidelines
- Further Reading
1 Laboratorio en vivo in this lesson — see the labs panel →
09 Agile Project Management 8 topics · 1 Laboratorio en vivo +
- Introduction to Agile and Basic Concepts
- Basic Components
- Scrum Project Monitoring
- Minimum Viable Product Release and Closing
- Scope-Cost-Quality-Time Dimensions
- DevOps and DevSecOps
- References
- Further Reading
1 Laboratorio en vivo in this lesson — see the labs panel →
10 IT Portfolio Management 8 topics · 1 Laboratorio en vivo +
- Introduction
- Portfolio Planning and Design
- Portfolio Assessment and Communicating
- Portfolio Rebalancing
- Portfolio Governance
- Portfolio Monitoring and Control
- Reference
- Further Reading
1 Laboratorio en vivo in this lesson — see the labs panel →
11 IT Security 20 topics · 1 Laboratorio en vivo +
- Scope of IT Security
- Policy and Its Relevance
- CIA Triad
- Security as a Process
- Identity Management
- The Perimeter
- IPS
- Web Application Firewall (WAF)
- Patching
- Hardening
- Baselining and Baseline Configurations
- Proper Use of Admin Accounts
- Defense in Depth
- Backups
- Secure Coding Practices
- Security Awareness
- Incidence Response
- The Convergence of IT and OT
- Conclusions
- References
1 Laboratorio en vivo in this lesson — see the labs panel →
12 Sample Terms of Reference (TOR):VM (Virtual Machine) Backup Solution 1 topics +
- Annex: List of Functional Requirements
Laboratorios prácticos Our edge
11 Laboratorio en vivos- Aligning Projects, Operations, and Strategy
- Identifying Key IT Roles in Functional Organizations
- Exploring IT Service Management Practices
- Calculating CPI, EAC, and VAC Values
- Calculating ES, EF, LS, and LF Values
- Calculating SPI and CPI Values
- Aligning System Transition Practices for Startup Success
- Aligning IT Governance with Operations through Testing and Training
- Aligning Agile Practices with DevOps
- Managing Project Portfolio
- Integrating IT Security into Every Aspect of an Organization
03 / Preguntas frecuentes
Preguntas antes de empezar
Which course is best for IT management?+
What is the role of an IT manager?+
What is the best IT career without coding?+
Keep going
You might also like
Develop IT Skills To Lead High-Impact Projects
Ready to step into a role where your IT skills drive real impact? Don’t wait, enroll now and take the first step toward transforming your IT career.
- 1 año de acceso completo
- 11 LiveLab incluido
- Certificado de finalización
No se requiere tarjeta de crédito