A-220-1002 ISBN: 978-1-64459-047-8
CompTIA Computer Software Technician (A+ 220-1002)
Command the OS, dominate troubleshooting, and make security look easy — A+ skills start with A+ 1002 training.
What you will be able to do
- Operating System Mastery: Install, upgrade, manage, and troubleshoot Windows and non-Windows operating systems.
- Windows System Administration: Use Control Panel, command-line tools, disk management, and system utilities to maintain and optimize Windows environments.
- Network Configuration and Troubleshooting: Set up network shares, manage connections, and diagnose connectivity issues across various network types.
- Security Implementation and Threat Mitigation: Identify vulnerabilities, apply security controls, secure devices, and data, and respond to security incidents.
- Operational and Professional IT Practices: Execute IT operations, backup and recovery, incident response, and maintain safety and professionalism in the workplace.
Beginner A tu propio ritmo · 1 año de acceso 5.0/5 (41 Revisar)
70 LiveLabs prácticos
Practice real IT tasks in guided environments.
- Entornos reales
- Calificación automática
- Sin instalación
01 / About
Acerca de este curso
Get hands-on with the skills every Computer Software Technician needs…we’re talking OS, security, troubleshooting, and the right kind of professionalism.
In this CompTIA A+ 1002 course, explore Windows and non-Windows systems, install and upgrade operating systems, and script your way through real-world automation tasks. You'll dive deep into system tools, control panels, and command-line fixes.
We’ll cover network sharing, remote access, and keeping your systems connected, secured, and locked down. From blocking threats to recovering data and responding to incidents, every module gets you closer to being the go-to IT pro in the room.
Through hands-on labs, you'll back up files, configure firewalls, secure mobile devices, run PowerShell scripts, perform MITM attacks (in a safe space, of course), and even set up surge protection like a boss.
Target Career Roles
- Especialista en soporte de sistemas
- Especialista de soporte técnico
- Ingeniero de redes asociado
- Administrador de soporte de escritorio
- Técnico informático para usuarios finales
02 / Lecciones y laboratorios
See exactly what you will learn and practice
Plan de estudios
9 Lecciones interactivas · 33 topics01 Operating systems 5 topics · 20 Laboratorio en vivo +
- Module A: Windows versions and features
- Module B: Non-Windows operating systems
- Module C: Operating system installation and upgrades
- Module D: Applications and scripting
- Summary
20 Laboratorio en vivo in this lesson — see the labs panel →
02 Windows management 5 topics · 12 Laboratorio en vivo +
- Module A: Operating system features and tools
- Module B: Control Panel utilities
- Module C: Command-line tools
- Module D: Operating system troubleshooting
- Summary
12 Laboratorio en vivo in this lesson — see the labs panel →
03 Windows networking 4 topics · 15 Laboratorio en vivo +
- Module A: Network shares
- Module B: Network connections
- Module C: Connection troubleshooting
- Summary
15 Laboratorio en vivo in this lesson — see the labs panel →
04 Security principles 3 topics · 7 Laboratorio en vivo +
- Module A: Threats and vulnerabilities
- Module B: Security controls
- Summary
7 Laboratorio en vivo in this lesson — see the labs panel →
05 Security technologies 3 topics · 5 Laboratorio en vivo +
- Module A: Operating system security
- Module B: Security hardware and software
- Summary
5 Laboratorio en vivo in this lesson — see the labs panel →
06 Securing devices and data 5 topics · 7 Laboratorio en vivo +
- Module A: Workstation security
- Module B: Mobile device security
- Module C: Network security
- Module D: Security troubleshooting
- Summary
7 Laboratorio en vivo in this lesson — see the labs panel →
07 Operational procedures 4 topics · 2 Laboratorio en vivo +
- Module A: IT operations
- Module B: Incident response
- Module C: Backup and recovery
- Summary
2 Laboratorio en vivo in this lesson — see the labs panel →
08 Safety and professionalism 4 topics · 2 Laboratorio en vivo +
- Module A: Safety
- Module B: Environmental factors
- Module C: Professionalism
- Summary
2 Laboratorio en vivo in this lesson — see the labs panel →
09 Appendix A +
Laboratorios prácticos Our edge
70 Laboratorio en vivos- Creating and Running a ps1 File
- Executing the Basic Commands through a ps1 File
- Creating Variables
- Creating a Loop in PowerShell
- Enabling BranchCache
- Implementing EFS File Sharing
- Displaying Windows Versions
- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Task View
- Using Windows Event Viewer
- Using Basic Linux Commands
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Managing NTFS Permissions
- Converting a FAT32 Partition to NTFS
- Disabling a Service
- Converting a Basic Disk to a Dynamic Disk
- Setting Automatic Windows Update
- Viewing the Status of a Disk
- Mounting a Drive to a Folder
- Editing a Drive Letter
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring Windows Defender Firewall
- Configuring Computer Management Services
- Observing the Control Panel options in different views
- Uninstalling a Program
- Entering Commands at the Command-line
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Identifying Virus Threats
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Realizar un ataque MITM
- Conducting IP Spoofing
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Disabling AutoPlay
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Bloquear un iPhone con una contraseña
- Using Windows Security
- Backing up Files
- Restoring Files
- Configuración de un sistema informático protegido contra sobretensiones
- Uso de un UPS para alimentar los componentes de la computadora y asegurar la conectividad de la red
03 / Detalles del examen
CompTIA Computer Software Technician (A+ 220-1002) Detalles
Después de aprobar los exámenes de certificación 220-1001 y 220-1002, puede obtener la certificación CompTIA A+ Core Series. El examen 220-1001 cubre dispositivos móviles, tecnología de redes, hardware, virtualización...
04 / Preguntas frecuentes
Preguntas antes de empezar
When was the CompTIA A+ 1002 certification retired? +
What is the CompTIA A+ 220-1002 exam?+
Can I take the exams in any order?+
¿Cuáles son los requisitos previos para este examen?+
¿Cuál es la cuota de inscripción al examen?+
¿Dónde hago el examen?+
¿Cuál es el formato del examen?+
¿Cuántas preguntas se hacen en el examen?+
¿Cuál es la duración del examen?+
¿Cuál es la puntuación mínima para aprobar?+
(en una escala de 100 a 900)
¿Cuál es la política de repetición del examen?+
En caso de que no apruebe su primer intento del examen A+, las políticas de repetición de CompTIA son:
- Si un candidato ha aprobado un examen, no podrá volver a presentarse sin el consentimiento previo de CompTIA.
- Los candidatos deben pagar el precio del examen cada vez que lo intenten. CompTIA no ofrece exámenes de recuperación gratuitos ni descuentos por repetir el examen.
- Los resultados de las pruebas que infrinjan la política de repetición no serán procesados, por lo que no se otorgará ningún crédito por la prueba realizada. Quienes infrinjan repetidamente esta política serán excluidos del Programa de Certificación CompTIA.
- CompTIA no exige un período de espera entre el primer y el segundo intento para aprobar dicho examen. Sin embargo, si necesita un tercer intento o posteriores para aprobarlo, deberá esperar un período de al menos 14 días naturales a partir de la fecha de su último intento antes de poder volver a presentarse al examen.
¿Cuál es la validez de la certificación?+
¿Dónde puedo encontrar más información sobre este examen?+
Master A+ Software Skills
This CompTIA A+ 220-1002 course online is designed to give you practical skills in operating systems, security, troubleshooting, and IT operations through hands-on labs and real-world simulations.
- 1 año de acceso completo
- 70 LiveLab incluido
- Certificado de finalización
No se requiere tarjeta de crédito